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Arcbuild Insurance Restoration

Australian Insurance Restoration Professionals

National Toll Free Ph: 1300 095 393

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Monitoring Water Damage

Effective water damage restoration calls for continuous monitoring while the drying process is underway. With the use of remote monitoring we can reduce the daily on-site visits, and upload real-time readings on-line while the drying equipment is operating. Through this continuous monitoring we can track the progress and make adjustments to equipment as needed, optimising the drying process.

The Monitoring Process

Before placing the drying units, the field technicians will obtain readings from both affected and unaffected areas with moisture detection tools. This is to establish a baseline for drying the complete environment, often containing differing building materials. We record where we take each reading in the building, and carefully repeat readings throughout the drying process at the same locations.

Moisture Mapping

Moisture mapping is an important aspect of every drying job. The moisture map serves as a tool to plan out the drying process and is also a great reference for potential insurance claims.

A moisture map outlines the affected area of the water damage and helps us see where to deploy drying units. On the map our technician defines wet areas from the unaffected areas, giving everyone involved a clear picture of what was and what was not wet on any given day. We also plot all equipment placements using the map.

The moisture maps give us project specific information that will be used on a repeated basis by the restoration technicians, project managers, insurance companies and the owner.

Moisture maps are created using our moisture detection equipment:

Moisture Sensor - Is designed to detect unusually high levels of moisture. It will indicate moisture levels through an audible beep that increases in frequency the higher the moisture level.

Invasive or Penetrating Moisture Meter - Operates similarly to the moisture sensor. The difference being its ability to give a quantifiable moisture reading.

Non-Invasive or Non-Penetrating Moisture Meter - Using radio frequencies and conductive pads to measure the saturation level of the suspect material, enabling us to test a larger area in a shorter time period. It is a little less accurate as the variations in the material being tested will affect the meter's signals.

Thermo-Hygrometer – Equipment for measuring temperature (thermo) and humidity (hygro). The more advanced units are able to measure the GPP (Grains per Pound of water) and display the figures on the digital read out so the technician can gauge the water levels. They are used to monitor any air that can influence the drying environment and to confirm equipment operation and to evaluate the need for any further equipment needed to control humidity and/or temperature within a drying environment.

Infrared Camera - Capable of reading the surface temperature of materials minus direct contact. Infrared light is measuring to acquired readings, the important thing in using infrared technology is to not overlook the significance of basic moisture meters. If there are areas that appear to be wet with the thermal imaging camera, you must verify the readings with one of the moisture meters.